MTA Product details

Developing an International Patient Center

Developing an International Patient Center
A Guide to Creating the Best Patient Experience

[Paperback] ~ 144 pages




Renée-Marie Stephano, Esquire – President
Medical Tourism Association

William Cook - International Patient Department Operations Manager
Hospital Clinica Bíblica, Costa Rica

A guide for any hospital, medical center, clinic or physician interested in developing an international patient program and attracting patients.   This book provides a fresh approach to getting your global patient program underway; developing streamlines, patient protocols and case management programs to produce better outcomes, cultural consideration and the special needs and expectations of international, expatriate, and traveling patients.

Learn How to:

  • Create Streamlined Patient Management Protocols
  • Effectuate Good Continuum of Care
  • Attract the Market Best Suited for Your Business such as Corporate, Insurance, or Governments
  • Identify Current and Emerging Market  Trends
  • Secure Return on Investment
  • Manage Global Billing Practices
  • Increase Word of Mouth Marketing  Through Patient Testimonials and Referrals
  • Create Travel Services for Patients to Assist with Visas, Interpretation, Transportation and Companions from Patient Successes


“This book provides great insight into the core of an international patient center. The Emirate of Dubai aspires to develop a comprehensive world-class service to cover the needs of its people and to position Dubai as a global destination for medical care. Learning and understanding the market competences of Medical Tourism and its cultural impact is one of the importances this book has given.”
Laila Al Jassmi,
CEO of Health Policy and Strategy Sector, Dubai Health Authority

“Global Healthcare management is one of the most rapidly growing industries in the world, and Renée-Marie Stephano’s role in understanding and managing that industry is fundamental. Renée-Marie Stephano and William Cook have done an excellent job in providing the essential guidelines and roadmap to the development of successful international patient care. I recommend this book to every institution working to have a place in Global Healthcare Management"
Abdalla Bashir,
Director of Jordan Hospital

A perfect book for anyone who is interested in developing an international patient program. This book shows you a road map to creating a global patient program and a streamlined patient protocol management. It also helps you learn all the things that need to be prepared for launching international medical tourism at your medical center, hospital or in your destination.
Masato Takamatsu
CEO, Japan Tourism Marketing Co.

"With over 7 years of experience dealing with international patients, I firmly believe this book leads global healthcare providers in the right direction of creating international patients center programs and services for attracting patients, as well as establishes international standardization to reach the expectations and requirements of international patients. I would like to thank Renée-Marie Stephano and William Cook for their contribution and passion to Medical Tourism." Hwang(James) LEE,
Head Manager of Wooridul International Patients Center, Wooridul Spine Hospital, Korea

“In our efforts for the foundation of the Porto Alegre Healthcare Cluster, Renée Stephano was of decisive role in the process since the beginning. Our project is becoming a reality and the insights Renée provided were transformed into strong strategies. We truly believe that our cluster will fly high with Renée’s presence and intelligence.”
Luiz Fernando Moraes,
Secretary of Tourism, Porto Alegre – RS - Brazil

"Medical Tourism is the new hot topic in healthcare throughout the world. Hospitals and clinics in many countries are taking steps in creating dedicated departments for their foreign patients. In this book Renée-Marie Stephano and William Cook have done an excellent job of sharing their knowledge and providing a road-map to developing a successful international patient center. It is a Must Read book on your list. Congratulations!"
Dr. Zoumanan Debe and Dr. Antonia Arnaert
Debson Global Health LLC

“Renée-Marie Stephano and William Cook have done an excellent job of sharing their knowledge and providing a roadmap to developing a successful international patient center.”
Carola Cid
Administrative Director of Chihuahua Oncology Center

"Everybody knows that having a Medical Tourism program now is a smart and necessary decision. Thanks to Renée-Marie and William we were able to deeply understand what it is all about. Whoever wants to play in the major leagues and not be late or delayed must accept the challenge. Do not fall asleep, globalization is a fact and it come up for staying..."
Daniel Vasquez Ger 
Hospital Austral, Argentina

*** Note ***

Due to an overwhelming response and a high volume of book sales, please be advised that your order may take up to 2 weeks to process. Initial book price does not reflect shipping costs which will be calculated after the purchase.

Developing and International Patient Center QTY: $ 80.00