Puerto Rico Hotels Setting the Standard for Health and Wellness


The hospitality industry is getting a piece of the health and wellness tourism pie as, in some cases, medical travelers need a place to stay following a medical procedure.  Other times, wellness travelers are looking for the best place to go in order to jump-start their healthy lives.

Consequently, the hospitality industry must take the necessary steps to ensure that they are prepared to offer these health and wellness travelers the services that they want and need. The Puerto Rico Medical Tourism Corporation, an arm of the commonwealth’s tourism structure, launched an initiative to certify several hospitals and hotels in Puerto Rico. With this initiative, Puerto Rico will be prepared to market to, and receive incoming health and wellness tourists.

WellHotel Certified Properties – Puerto Rico

The hotels in Puerto Rico that have achieved WellHotel® Certification have complied with all standards that the Medical Tourism Association® has deemed essential for properly caring for a health and wellness tourist.

Learn more about the WellHotel Certified hotels that are setting the standards for health and wellness in the hospitality industry.


“Patients need information when looking into a destination for medical care. Being a certified WellHotel® provides an additional level of security to the patient; it assists them in making an educated decision regarding their healthcare choices and the hotel where they will stay to rest or recover. Patients often look for recommendations from friends, family, and sometimes use social media sites; having well-established hospitality service procedures influences the decision to choose our hotel,” – Mr. Raúl Bustamante, managing director of the Condado Plaza Hilton.

What is WellHotel Certification?

WellHotel® Certification Program was developed by the Medical Tourism Association® with the purpose of establishing environmental and wellness standard operating procedures (SOP’s) that impact the guest experience, while enhancing the hotel’s employees, service offerings and daily wellness operations.

Our program provides a framework for good practice, covering the various situations hospitality service providers may face in managing Health & Wellness tourists, or guests that may engage in wellness services while traveling.

Since WellHotel® responds to the operational structure of a hotel, it can be used by virtually any hotel category, branded or independent properties.

Why WellHotel®?

WellHotel® Certification can elevate a hotel, resort, or spas overall handling of their everyday services and offers tool that will help the resort standout when compared to others that offer wellness services. This certification was designed to attract three types of guests:

1-    The Wellness Traveler

2-    The Business Traveler

3-    The Recuperating Patient

About the Medical Tourism Association®

The Medical Tourism Association® also referred to as Medical Travel Association, is the first membership based international non-profit trade association for the medical tourism and global healthcare industry made up of the top international hospitals, healthcare providers, medical travel facilitators, insurance companies, and other affiliated companies and members with the common goal of promoting the highest level of quality of healthcare to patients in a global environment.

Our Association promotes the interests of its healthcare providers and medical tourism facilitator members. The Medical Tourism Association® has three tenets: Transparency in Quality and Pricing, Communication and Education.

The MTA educates consumers through its programs; such as its Health & Wellness Destination Guides and through the its #1 rated internet portal for healthcare consumers: www.MedicalTourism.Com.

The MTA offers educational training, certification, and other brand-development programs to hospitals, healthcare providers, and governments who actively work towards developing a sustainable medical tourism program and increasing patient volume. Join the Medical Tourism Association® today!

About the 9th World Medical Tourism & Global Healthcare Congress

The World Medical Tourism & Global Healthcare Congress is the Medical Tourism Association‘s annual international conference, where the annual membership meeting is held. The Medical Tourism Association® is the industry’s official organization dedicated to the growth of the industry globally.

With multiple initiatives and platforms to unite the thriving medical tourism industry, the World Medical Tourism & Global Healthcare Congress #WMTC is the largest medical tourism conference in the world. Riding off the success of the 2015’s event, the 9th World Medical Tourism & Global Healthcare Congress anticipates up to 3000 attendees, from nearly 100 countries around the world.

Participants and attendees will have the opportunity to learn first-hand from leading hospitals, insurance companies, physicians, etc. and to take advantage of the collaborative forums and summits. There will also be hundreds of one-on-one networking opportunities with registrants from the combined conference of the Employer Healthcare & Benefits Conference (EHBC), and International Luxury Hotel Association (IHLA) providing six times the traffic and networking for everyone attending the conferences this year.

Register here!

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